ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Note: TPSR users, please remember to acknowledge use of TPSR in publications: "We acknowledge the use of the Translational Pathology Shared Resource of the Sidney Kimmel Comprehensive Cancer Center, Thomas Jefferson University, to conduct this research (supported by NCI grant 5P30CA056036) - OR - "We acknowledge the following Shared Resources at Sidney Kimmel Comprehensive Cancer Center, Thomas Jefferson University, that were used to conduct this research: Translational Pathology, X, and Y Shared Resources (supported by NCI grant 5P30CA056036)".
Note: Slide-Scanner Upgraded: TPSR has replaced its 5-slide Leica Aperio CS2 with a 1,000-slide 3DHISTECH Pannoramic P1000 at no added cost to users. For SKCCC members, standard 20× scans are $5 per slide, falling to $4.75 (101–200 slides), $4.50 (201–300), $4.25 (301–400), and $4.00 (401+). High-resolution 40× scans are $10 per slide with the same discount tiers: $9.50, $9.00, $8.50, and $8.00.
TPSR Sample Drop-Off and Pick-Up Procedures:
For routine requests submitted through iLab, walk-in drop-offs/pick-ups are welcome during our work hours (Mon-Fri, 8:30 am to 4:30 pm).
For consultation requests, please schedule an appointment by calling 215-503-3858/215-503-8826 or Emailing natalie.dougherty@jefferson.edu.
For further assistance, please refer to our Useful Links and Resources below.
When dropping off:
Click here for Full Procedures to Utilize this Shared Resource


Full range of experimental histopathology services including paraffin and frozen tissue processing, slide preparation, histochemical staining (H&E and Special Stains)
Immunohistochemistry (IHC) staining is performed on paraffin sections, frozen tissue, or cytological preparations. It utilizes a broad range of optimized commercial antibodies or antibodies provided by the investigator with an automatic staining platform (Ventana Discovery Ultra)
Bright-field whole slide scanning with the high capacity 3DHistech P1000 or with the Aperio CS2 ScanScope (Link to our Image server: SKCC TPSR eSlideManager Server Link)
How to Use iLab:
Preparing your Samples:
Slide Scanner Software & Tutorials:
Sample Preparation:
Choosing Antibodies:
Natalie Dougherty, MS | Laboratory Manager
Haifeng Yang, PhD | Co-Director
Hallgeir Rui, MD, PhD | Director
Address:
233 S. 10th Street
Room 815, Bluemle Life Sciences Building
Philadelphia, PA 19107
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Hallgeir Rui, MD, PhD |
Director
|
(215) 503-9881
|
hallgeir.rui@jefferson.edu
|
Bluemle Life Sciences Building, Rm 1008
|
| Haifeng Yang, PhD |
Co-Director
|
(215) 503-6163
|
haifeng.yang@jefferson.edu
|
Jefferson Alumni Hall, 336D
|
| Natalie Dougherty, MS |
Manager
|
(215) 503-3858/8826/2237
|
natalie.dougherty@jefferson.edu
|
Bluemle Life Sciences Building, Rm 815
|
| Ruiyan Jing, BA |
Research Assistant Senior
|
(215) 503-3858/8826/2237
|
ruiyan.jing@jefferson.edu
|
Bluemle Life Sciences Building, Rm 815
|
| Naheed Perez, MS |
Research Assistant Intermediate
|
(215) 503-3858
|
naheed.perez@jefferson.edu
|
Bluemle Life Sciences Building, Rm 1008
|
| Linna Ge |
Lab Specialist
|
linna.ge@jefferson.edu
|
Bluemle Life Sciences Building, Rm 815
|
|
| Yunguang Sun, MD, PhD |
Digital Pathology
|
(215) 503-4673
|
yunguang.sun@jefferson.edu
|
Bluemle Life Sciences Building, Rm 1020
|